At Lucy Bakerz, we aim to provide fast and reliable delivery of our cookware, small appliances, and storage solutions worldwide. By placing an order with us, you agree to the following shipping terms:
1. Order Processing
All orders are processed within 1–3 business days after confirmation. Please ensure your shipping information is accurate to avoid delays.
2. Shipping Methods & Delivery Time
Lucy Bakerz delivers worldwide. Delivery times may vary depending on your location:
- Domestic orders: typically 3–7 business days
- International orders: typically 7–21 business days
Please note that these timeframes are estimates and may be affected by customs, holidays, or unforeseen circumstances.
3. Shipping Costs
Shipping charges are calculated at checkout and may vary based on your location and order size.
4. Cash on Delivery
All orders are available for cash on delivery only. Payment is collected at the time of delivery. Lucy Bakerz does not process online payments.
5. Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking information if available. You can monitor your shipment’s progress using the provided tracking number.
6. Delivery Issues
If your order is delayed, lost, or damaged during shipping, please contact us immediately at [email protected]. We will work with our shipping partners to resolve the issue promptly.
7. International Shipping & Customs
International orders may be subject to customs duties, import taxes, or other fees, which are the responsibility of the recipient. Lucy Bakerz is not liable for additional charges imposed by customs.
8. Contact Us
For any questions regarding shipping, delivery, or order status, please email us at [email protected].